She Works In Faith
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The resume that actually gets opened.

A step-by-step template you can copy right now — no download needed.

Before you start — let me tell you something important.

75% of companies use software (called an ATS) to scan your resume before a human ever sees it. If your resume isn't formatted right, you get filtered out — no matter how qualified you are.

This template is built to get you past the robot AND into a real person's hands.

How to use this template

i.

Open a new document

Use Microsoft Word or Google Docs (Google Docs is free at docs.google.com).

Use a simple font: Calibri, Arial, or Georgia at size 11 or 12. Black text on white background.

Don't use: Fancy fonts, colors, tables, columns, headshots, or graphics. The ATS robot can't read those.

ii.

Copy the structure below

Scroll down to see the resume template. Copy each section into your document in order.

Replace the [BRACKETED] parts with your own information. Don't skip any sections — the robot looks for specific headers.

iii.

Pull keywords from the job posting

Open the job listing you're applying to. Highlight every skill, software, and qualification they mention.

Use those EXACT words in your resume (where they're true for you). The ATS robot is looking for matches — give it matches!

iv.

Start every bullet with a power verb

Use strong action words: Resolved, Managed, Streamlined, Implemented, Trained, Reduced, Increased, Built, Launched.

Avoid weak openers like "Responsible for" or "Helped with."

v.

Add numbers wherever you can

Numbers make your resume powerful. Instead of "Helped customers" write "Resolved 50+ customer inquiries daily with 96% satisfaction rating."

Even rough estimates work. Be specific.

vi.

Save as PDF — and name it right

Save your resume as a PDF (not Word, unless the company specifically asks).

Name it: FirstName_LastName_Resume.pdf

Not: "Resume FINAL v3.docx" or "MyResume.pdf"

vii.

Pray before you submit

I mean this. Before you hit submit, take 30 seconds. Ask God to direct your steps and give you favor.

You are not applying alone. He is going before you.

The template

Section 1 — Header

Your name + contact info

What to write: Your full name in BIG LETTERS at the top, centered. Below it, your city/state, phone, email, and LinkedIn URL.
Example

JANE M. SMITH
Customer Service Specialist
Atlanta, GA · (555) 123-4567 · jane@email.com · linkedin.com/in/janesmith

Section 2 — Professional Summary

2-3 sentences about you

What to write: A short paragraph at the top that says who you are, what you do, and one big win. Include 2-3 keywords from the job posting.
Example

Detail-oriented customer service professional with 4+ years of experience supporting customers across phone, email, and chat. Maintained a 96% satisfaction rating while resolving 50+ daily inquiries. Skilled in remote collaboration, CRM software, and turning frustrated customers into loyal ones.

Section 3 — Core Skills

List 9-12 skills the job is asking for

What to write: A simple bulleted list. Pull skills directly from the job description. Use their exact words.
Example

• Customer Service · Inbound Calls · CRM Software · Microsoft Office Suite · Remote Collaboration · Conflict Resolution · Time Management · Data Entry · Bilingual (Spanish/English) · Problem-Solving · Active Listening · Zoom + Slack

Section 4 — Professional Experience

Your last 2-3 jobs (most recent first)

What to write: Job title, company name, location (or "Remote"), and dates. Then 3-4 bullet points starting with power verbs and including numbers when you can.
Example

Customer Service Representative
ABC Company · Remote · January 2023 – Present

• Resolved 50+ customer inquiries daily via phone, email, and chat, maintaining a 96% satisfaction rating
• Reduced average call handling time by 22% by streamlining troubleshooting
• Collaborated with a fully remote team across 4 time zones using Slack and Zoom
• Trained 5 new hires on CRM software and customer service best practices

Section 5 — Education

Your highest level of education

What to write: Degree or certification name, school, year. If you didn't finish college, that's okay — list your high school diploma or any relevant courses.
Example

High School Diploma
Atlanta High School · 2018

OR

Associate of Arts in Business Administration
Atlanta Community College · 2020

Section 6 — Technical Proficiency (Optional)

Software and tools you know

What to write: List the software/tools you actually know. Be honest — don't list anything you can't use.
Example

Software: Microsoft Office, Google Workspace, Zoom, Slack, Asana
CRM: Salesforce, HubSpot, Zendesk
Other: Typing 65+ WPM, Bilingual (English/Spanish)

Commit to the Lord whatever you do, and he will establish your plans.Proverbs 16:3
Only $25

Want me to do it for you?

If this feels overwhelming or you'd rather have a professional eye on your resume — I've got you.

  • ✦Full resume rewrite, personalized for you
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  • ✦One free revision included
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A loving heads up

What I can — and can't — promise

This template is a guide built from my personal experience and recruiter insights. Using it dramatically improves your chances of getting past ATS software and into a recruiter's hands — but I cannot guarantee you'll be hired for any role you apply to.

Hiring decisions depend on many factors: the company's needs, other applicants, timing, and yes — sometimes God's "no" or "not yet." What I CAN promise is that this template gives you a strong, professional foundation to build from.

By using this template, you understand that She Works In Faith is not responsible for hiring outcomes, interview results, or company decisions. Your results may vary based on your unique experience, the role you apply to, and the company's process.